Refund policy

• If your delivery has been damaged in transit we will replace it for you. Please note that damaged goods must be reported within 48 hours of delivery and that we may request photo verification of the damaged goods.
• If your order has been incorrectly packed and is not what you have been invoiced for, we will fix it. Please note that packing errors must be reported within 48 hours of delivery. Return shipping costs will be at our expense.
• If you receive corked or faulty wine we will replace it for you or refund your credit card. If we request that you return the wine, it will be at our expense.
• If, for any reason, you are not happy with your order or simply find the wine is not to your taste, we will replace any unopened bottles with another product or refund your credit card. This return must be made within one month of purchase. Return shipping in this instance will be at purchaser’s expense.